Friday, September 4, 2009

NoNoh Free VoIP Phone Service Review - How Well Does No Noh Work?

What Is NoNoh?

NoNoh is a brand new VoIP phone service that allows people to make free or nearly free VoIP calls to others all over the world. NoNoh is free to select countries and is extremely cheap to those that aren't offered for free. NoNoh software allows you to make calls to other VoIP phones and even regular phones for the free or at extremely low rates. For all other countries you are required to purchase credits, sort of like you would with a prepaid cell phone.

How Do The Free Calls Work With NoNoh?

In order to get the 120 days free to the free countries you will have to buy some credits (around $10 worth). These credits however will only be used if you make calls to the non-free countries. All of the free countries will continue to be free for 120 days. As far as we can tell after the 120 days if you buy more credits you will then get another 120 days for free. This means that if you only make calls to the free countries it will actually cost you $10 for about 4 months. However if you also make calls to the non-free countries then your credits will be used for those calls. Any credits you purchase never expire.

Are There Any Limits On The Number Of Free Calls?

Currently NoNoh has a limit of 200 minutes of free talk time per week. Once your free minutes are used up normal rates apply.

What Countries Does NoNoh Offer Free Callings To?

NoNoh currently offers free calls to many different countries. We were unable to find a complete listed on the NoNoh website but we did find one chart that did list most or all of the countries that were free as of August of 2009.

Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
Canada
China
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Japan
Latvia
Malaysia
Netherlands
New Zealand
Norway
Panama
Peru
Poland
Portugal
Puerto Rico
Romania
Russian Federation
Singapore
Slovak Republic
Slovenia
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Venezuela

*Free Countries Are Submit To Changes And Do Change Often. Check the official NoNoh website for a current list of free countries.

How Exactly Does NoNoh Work?

In order to use NoNoh you first need to visit the official Nonoh.net website. Once there you can make a call immediately but only a short call that is several minutes long. If you want to make longer calls you will need to sign up for an account and get the NoNoh application. Once you have the application all you have to do is open up the program and follow the on-screen instructions to make a phone call. NoNoh works by callings you first and once you answer then it will connect you with the person you are trying to call.

Are There Any Know Issues With NoNoh?

  • There have been reports of customers being charged for calls to free countries. Iriate customers attribute this to NoNoh having scamming tactics while NoNoh claims that in the past they have had billing system issues and that these problems have been corrected.
  • There have been a large number of customers that claim that NoNoh stops workings for them after awhile. Perhaps this is related to kinks in the new technology or it could be errors on the users end. Regardless it can't hurt to try out the free service and hope that it keeps working for you.
  • Customer with problems have said that it is very difficult to get in contact with customer service in order to get billings or technical problems resolved.
  • A lack of good payment options for purchasing credits.

The NoNoh Bottom Line

NoNoh is a VoIP service that provides extremely cheap or free calls to countries all over the world. They offer some of the lowest rates worldwide and their service appears to work pretty well. There however have been some issues with customer service and for some users the service doesn't work very well. Their voice quality is on par with most other VoIP service providers and it good enough. Overall, NoNoh appears to be in the same boat as most other VoIP providers in that they provide an extremely cheap alternative to a traditional landline and decent voice quality, but also have technical glitches that make the service inconvenient for some users. If you are going to get a VoIP service then NoNoh could be a good choice for you with their cheap rates. However, some customer service issues including accusations of credit card fraud are troubling. It might be in your best interest to go with a larger more trusted VoIP service provider such as magic Jack. It is however important to note that all accusations are just that, accusations that have not been substantiated.

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