Sometimes a Sky Digibox will crash and display the message "No Satellite Signal is Being Received".
This normally happens when there has been a power cut. When the power is restored, the box just gives the "no signal" message. For short power cuts, an interruptible power supply (UPS or SAI) should prevent this.
When a Sky digibox is turned on it tries to download information from a specific default frequency from the satellite. The digibox must have this information to start to work.
The default transponder frequency setting that the decoder is initially set on (11778) is one of the weaker signals in Spain and the Costa Blanca. So should you experience one of Spain frequent power cuts during this period, your digibox may be unable to boot up.
Therefore, to assist the digibox to receive the bare minimum information it requires boot up the default frequency must be changed to another frequency to enable the initial information download.
1 Physically unplug your box from the mains supply for (at least) ten seconds.
2 Plug the box back into the mains
3 Wait two minutes
4 Turn the box on with the remote - until the box shows a green light, not a red one.
5 Press the Services Button.
6 Press, in succession but without pausing, 4, 0, 1 and Select You should now be in the Installer's Menu.
7 Press 2 - Default Transponder
8 Select the Frequency (GHz) box line and type in 12129 (the default is 11778). If this doesn't work, you can also try 12441, 12051 or 12207.
9 Scroll down and select Polarization. This should show V. (There are only two choices, V and H; if necessary, change by pressing the right key (to the right of Select) on your remote.
10 Scroll down to Save New Settings and press Select. This will bring you back to the Installers Menu.
11 If the process has been done correctly you should see the current date and time at the top left of the screen. This means the box has managed to located a signal from the satellite and the information download has started.
12 Press Back Up Three Times. Your screen should now display "Searching For Listings".
13 Wait a couple of minutes for channel 998 to "come in". (On some small satellite dish systems, the actual channel may not "come in" but then programme information banner at the bottom will be populated with the programme information - once this is populated then your channels should all be available)
The process is now complete, and you should be able to select the channel of your choice.
You do not have to do this process for Freesat or Generic receivers, just Sky receiver.
If you want to see how this process works, you can watch a video of the operation
www.satandpcguy.com/Site/sky_satellite_default_transponder_frequency_settings_costa_blanca_spain.htm
For more information visit
http://www.satandpcguy.com/
or
www.satandpcguy.com/forum
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